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Publication

This is People-First FM

Facilities Management began with a simple responsibility: keeping buildings safe and protecting the people within them.

Discover ISS's people-first approach and how, together, we can transform your workplace.

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Blog

Confidence Starts Before Day One

Chris Martin is a Key Account Portfolio Director in our Government team. Having joined ISS in 2018, he has experienced large-scale mobilisation and transformation across both private- and public-sector customers. Below, Chris explains why the best FM mobilisations begin long before a contract goes live.

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Publication

ISS Projects: Change Made Simple

In every building and across every estate, there comes a time for change. Assets age, spaces need to evolve, and new demands emerge. That’s where ISS Projects comes in.

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Publication

Partnering for Seamless Healthcare

Whether it’s improving the patient journey, freeing up clinical time, delivering Net Zero targets, or tackling safety and infrastructure risk, we're helping the NHS tackle its most pressing challenges together.

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Publication

Navigating Energy Volatility

Energy volatility isn't going away. Ongoing geopolitical tensions, from prolonged conflict in Eastern Europe to fresh instability in the Middle East, have pushed oil above $100 a barrel and sent LNG prices surging once again. Find out why business leaders are turning it into an opportunity.

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Publication

Preparing for a Zero-Waste Future

Discover why circularity is the next strategic imperative for business leaders — and how you can make sure your organisation is ready.

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Publication

Rising Above The Noise

As we navigate the evolving landscapes of our industry, understanding how emerging technologies can enhance and empower our people to deliver exceptional experiences will become increasingly central to our progress and pursuit of excellence.

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Publication

Purpose led, truly global AI

Following the Rising Above the Noise white paper considering advances in the fields of Artificial Intelligence (AI) and Machine Learning (ML), this addendum has purposefully taken a step back, offering a considered view of the broader AI landscape and recent developments at an organisational, national and global level.

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Publication

Every Interaction Matters: The Mental Health Service User Journey

Aligning with the ambitious vision set out in the ‘Fit for the Future: 10 Year Health Plan for England,’ this specialised playbook examines the ISS Service User Journey within mental health settings.

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Global Report

Global FM Outlook Report 2026

We design and manage workplaces that put people at the centre while supporting productivity, engagement and sustainability. Our strategic approach to workplace management and design helps organisations improve employee experience and workplace performance.

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Global Report

Global FM Outlook Report 2026: Manufacturing

Find out how manufacturing leaders are utilising their workplaces and facilities to directly improve production outcomes in this new global report from ISS.

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Global Report

Global FM Outlook Report 2026: Financial & Professional Services

This global report explores how FM is becoming a key driver of performance in financial and professional services, where resilience, compliance and productivity are critical.

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Global Report

Global FM Outlook Report 2026: Life Sciences

This global report captures insights from 473 leaders across over 230 companies in the life sciences and healthcare sector on the forces forces reshaping FM and what organisations must do next.

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Publication

Championing Sustainable Workplaces: 2026 Update

Discover how ISS is turning sustainability commitments into measurable outcomes, from a 60% cut in Scope 1 and 2 emissions to generating sv£766m of social value for communities in 2025.

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Blog

A proactive, strategic partnership for the benefit of customers, clinicians and patients

Nicola Morris and Donna Brown explain how ISS is supporting the NHS's 10-year health plan, creating safer environments, releasing clinical time and improving patient experiences.

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