FM & HEALTHCARE

A proactive, strategic partnership for the benefit of customers, clinicians and patients

In a series of videos, filmed recently at our UK headquarters and shared over the coming weeks, Healthcare MD, Nicola Morris and Public Sector Strategic Partnerships MD, Donna Brown share how they are coming together to support the delivery of the NHS’s 10-year health plan — creating safer healthcare environments, releasing clinical time, improving patient experiences, and driving better health outcomes.

 
2022_Health_Services_07

ISS UK has a thirty-five-year track record of supporting NHS and healthcare clients through strong, trusted and long-term partnerships. We are building on that foundation by combining clear healthcare sector leadership with broader public sector insight, influence and partnership.

A powerful alliance

Nicola Morris, MD for Healthcare, sets the direction for Healthcare, developing our propositions and delivering through our Healthcare Playbook. Together with her 8,500-strong team, she creates measurable improvements for our clients, their teams and their patients.

Nicola said: “Every NHS organisation has its own priorities, its own pressures and local context. The Playbook gives us a framework, but the real value comes from working with each client to apply that thinking in a way that meets their specific needs.”

Donna Brown, MD for Public Sector Strategic Partnerships, brings her experience to bear at a system level, partnering with NHS England, Government departments and wider public sector stakeholders to help shape how organisations like ISS can better support public services.

Donna said: “We are bringing together insight, experience and innovation from across our sectors to influence strategy, policy thinking and long-term direction.”

Together, they support the creation of a seamless healthcare system, valued and admired not just by those who receive care, but also by those who dedicate their lives to delivering it.

A comprehensive plan

ISS’s Healthcare Playbook is our response to the NHS’s 10-year health plan for England, with initiatives to: i) free up valuable clinical staff time to focus on patient care; ii) provide sustainable, expedient project support to tackle its maintenance backlog; and iii) improve patient experiences and outcomes through innovative, enhanced services.

Guided by the Healthcare Playbook, Donna’s extensive healthcare experience, and Nicola’s fresh perspective, alongside their proven track records of dynamic, effective leadership, will support the NHS, its clinicians, and its partners in the achievement of its goals.

To find out more, download our ISS Healthcare playbook, follow ISS UK on LinkedIn, or request a meeting with a member of our Healthcare team. 

Hear from Nicola and Donna, as they share their vision for the NHS and healthcare clients, and their plans for the future.