A new structure for ISS’s Private Sector business

Following the departure of Andrew Wilkinson (formerly COO, Office & Production), to lead ISS Group’s Barclays Global Key Account, the Office & Production segment has been replaced with: Financial Services (FS), including Barclays UK, Banking and Livv; and Business & Industry (B&I), including Professional Services, Production, Technology and Ireland.

A comprehensive internal and external search is being completed for the appointment of a B&I Segment Director. This appointment will be announced in due course.

Financial Services appointee

Marlies Hoogeboom, currently Managing Director, Barclays UK, assumes the role of Segment Director, Financial Services with immediate effect. Marlies joined ISS UK & Ireland in late 2025. She has extensive executive and board experience in facilities management (FM) and related industries, gleaned over more than twenty years in a range of regional and international roles, including as an MD in companies like Sodexo, Mace and BAM’s FM business.

In her new role, Marlies will lead the consolidation of the Barclays account into one Financial Services segment, reflecting the maturity of this longstanding partnership and the opportunity to leverage ISS’ scale and expertise in this core market. In addition, Marlies assumes accountability for Livv, the company’s high-end boutique services business, which benefits from a complementary set of customers with similar FM needs and desired outcomes.

Scott Davies, CEO, ISS UK & Ireland, commented: “Marlies’ appointment as Segment Director, and the creation of the associated segments, reflects a shift into a higher gear when it comes to our growth ambitions, both with respect to our valued existing clients, and also new clients as we explore sub-segments like insurance.

“Marlies’ has a dual remit to chase that growth, while redoubling our focus on standardisation and best practice sharing — identifying market leading innovation and centres of excellence and driving process and service synergies, irrespective of segment or industry.

“Most importantly, her appointment and the subsequent appointment of a Segment Director in Business & Industry will allow me, the CLT and our functional teams to get a step closer to our operations, ensuring we can make a real difference on a strategic and an operating level.”

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For media enquiries: Jonny Bisby | jonny.bisby@uk.issworld.com | Tel: +44 (0) 7542 269 965

About ISS: ISS is a leading workplace experience and facilities management company. With a presence in more than 30 countries worldwide, and with more than 27,000 employees across the UK and Ireland alone, ISS provides innovative workplace solutions that contribute to better business performance aimed at making life easier, more productive, and enjoyable for all — delivered to high standards by people who care. Learn more at www.uk.issworld.com.