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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Our Services

We offer a comprehensive range of award winning, ISO50001 accredited energy services

Energy Management

ISS Technical Services is a leading provider of combined energy and technical services

Our Energy Services model is intrinsically linked to our technical engineering services and the whole life management of the assets we manage for our customers’ property portfolios.

We offer a comprehensive range of award winning, ISO50001 accredited energy services with the aim of increasing efficiency and reducing emissions and costs; from initial feasibility studies, right through to implementation, project management and verification.
 
 ISS Technical Services energy atom
 
​Our specialist energy, engineering and controls managers work in partnership with customers to identify opportunities for efficiencies through tailored and flexible energy service models, which include: 

We employ a range of forensic building auditing techniques to identify opportunities for energy savings and assess options for improvement. These range from desktop analysis, comprehensive energy surveys to Dynamic Simulation Modelling. Our Thermal Modelling capabilities allow us to analyse the complex interactions between the building services systems, average weather patterns, building fabric and occupant comfort in order to accurately model where energy is being wasted in non-domestic buildings. This enables the identification of operational improvements and potential investment projects, with a view to optimising working environments and minimising the impact of operations on the environment. Our customers benefit from robust, long-term carbon reduction strategies and investment grade business cases which enable strategic business decisions.
Our business has the capability to assist customers with a capital energy investment programme from design and specification to project management, implementation and commissioning. Following the Forensic Auditing stage, we provide a full economic appraisal for both asset renewal programmes and renewable energy projects. In addition to energy led upgrades and replacement of assets, we are able to offer a wide range of sustainable and low carbon technologies resulting in selection of the most efficient assets to deliver long-term, sustainable value.
An intrinsic part of our energy management service is the procurement of utilities through industry best practice to achieve the most suitable and cost-effective rate for the end-user client. ISS Technical Services dedicated Energy Control Centre offers analytical services including robust bill validation, query management, monitoring and control of environmental conditions, as well as half-hourly electrical consumption data analysis. The Centre acts as the single liaison point for all utility enquiries. The benefits of this service include certainty of energy bill values, reduction of estimated energy bills and independent & competitive procurement of utilities delivering best value.
Electricity supply pass through charges include: TNUoS (Transmission Network Use of System) - more commonly known as Triad charges and DUoS (Distribution Use of System) or Red Zone charges. When, effectively managed we can reduce your annual energy spend by between 10-15% with minimal capital outlay.
For larger customers (with half-hourly meters) these costs are based on a £/kW charge against average demand at the ‘Triad’ periods. Triad charges are applied to the customer’s average demand at the times of the three national peak half-hours of demand on the national transmission system – the Triads. The three periods must be separated by at least 10 days, and occur between the start of November and the end of February, normally on weekday early evenings. Charges can increase from the normal day rate of (say) 10p/kWh to £38/ kWh.
DUoS unit rates for sites with half hourly meters are set by the Distribution Network Operators (DNOs) using a traffic light charging system. Red rates occur when demand on the network is at its highest (16:00 to 19:00 M – F), and amber and green rates occur at ‘low demand’ times, to encourage users to use electricity in off peak demand periods. If the electrical consumption during TNUoS and DUoS periods can be minimised then electricity costs will be reduced. ISS Technical Services can devise a strategy that identifies how to maintain operating conditions within buildings whilst lowering, or even turning off, certain elements of the building services infrastructure.
STOR periods are generally 1 hour or less and occur when the National Grid (NG) is running low of electricity, i.e. when supply is not going to match demand - it calls upon its participants of STOR to either switch on their back-up generators or switch off energy intensive plant to allow the NG to get more supply operationally on-line. They pay handsomely for this service and participants realise an income stream by taking part.
Our Energy Controls Centre is the nerve centre that supports our energy-led engineering proposition. This is underpinned by our leading-edge bespoke technology and systems which provide the key analytics for managing client energy consumption dynamically and proactively. This is delivered through our unique integration platform which closes the loop between energy management, building controls and engineering service provision. This service offers a number of benefits such as proactive energy management, prioritisation of focus areas and intelligent real-time monitoring and targeting at asset level, providing unrivalled efficiency and value for customers.
Our energy management service is underpinned by the ability to provide accurate and robust energy performance information against targeted guaranteed savings. Our market leading monitoring system provides our customers, energy managers and staff with up-to-date information. In addition we can provide real-time access to information through our web portal, dashboard and mobile app giving our customers immediate visibility on measurable benefits and verifiable outputs and savings. Governance - With an increased focus on both energy and carbon reduction, ISS Technical Services is perfectly placed to support businesses to comply with legislative and voluntary obligations. Our integrated energy management service ensures compliance with all these requirements. We can ensure compliance with ESOS, CRCEES, and Energy Performance of Buildings Regulations. Customers benefit from our ISO50001 certification which not only enhances corporate and brand reputation, but increases energy efficiency, reduces costs and improves energy performance.
ISS also has the capability to operate as an ESCo. We can offer energy saving contracts such as guaranteed and shared savings, where we effectively lease an energy efficiency project to our longer term customers. This means that there are no upfront requirements for CAPEX. The assets can be paid for gradually out of the OPEX budget, but with an energy project, usually the savings will be more than the repayment cost resulting in revenue for the customer. ISS would undertake an energy survey and assess the savings associated with a project. We then calculate the term and repayments necessary such that the monthly benefits outweigh the monthly costs of the scheduled repayments, ensuring a positive cash flow. Hence, our customer receives an income immediately. They pay gradually in instalments, retaining liquidity in their organisation and enabling them to undertake additional projects because they’ve spread their costs. At the end of the term, once ISS Technical Services have been repaid – the title of the equipment is passed to the customer and all the savings going forward belong to them. In the UK there are also tax advantages in that the client receives 100% tax allowances on each lease repayment. So each payment can be offset against corporation tax (typically 25%, so generates 25% savings on each payment). Additionally, with a lease, the assets don’t depreciate on the client’s balance sheet. Hence, leasing can be a more cost efficient way of acquiring equipment.

Mobile Solutions

Mobile Solutions

Technical Engineering

Technical Engineering

Energy Management

Energy Management

Compliance Services

SHEQ