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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Our Services

ARENA 21106

Helping you create the perfect setting

We provide front of house and soft services consultancy business – leveraging our years of operational and learning & development experience to provide bespoke consulting services to organisations.   
Some clients may wish to simply enhance the service offering they already have in place – others seek to over-haul their visitor experience in line with a cultural change such as a building move. Whatever the need, we have practitioners on hand to create the best fit solution.

Our Consultancy services include:

Change programmes
Quality and improvement projects
Re-brand & re-fresh exercises
Bespoke skills development

Our team has a wealth of experience in hospitality, operations, FM, marketing, recruitment and learning & development. We work with clients to uncover the touch points in the service journey, both people, operational and brand, that are either missing or broken and we use our expertise to strengthen and re-develop their front of house experience. 

We work closely with our front of house learning and development department, which is our bastion for hotel-style standards and expert in developing bespoke service and soft skills programmes.
 
Training / Front of House - ISS

ISS FS Front of House, Business Development Director

Sean Feesey

Tel: 0845 057 6500

 

ISS UK & Ireland White Papers

ISS has long recognised the value of an in-depth exploration of core business themes. New research informs our approach and provides insights for the greater good of our industry. Read our latest White Papers in the Insights section.