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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Our Services

Settling claims quickly and cost-effectively

Damage Control / Services - ISS

Today's insurance organisations must settle customer claims successfully while reducing costs substantially. Choose ISS and you appoint a nationwide partner that can deal with your property claims, reduce your costs and delight your customers.

At ISS, we have the expertise and resources required to manage your claims, from restoring domestic & commercial properties to handling major and complex loss projects.

Your claims management partner

We know that insurers today require a partner that can communicate direct with policyholders and provide them with a reliable and responsive service. At ISS, we'll take care of everything, freeing your resources to focus on other tasks. Our solutions are:

  • Prompt - our call centre is available round-the-clock for insurers and commercial customers to place instructions and access advice and support. What's more, our 24/7 emergency service provides a 2-hour emergency callout anywhere in the UK
  • Quality - all our technicians are trained and qualified to British Damage Management Association (BDMA) recognised industry standards, so you can feel confident in the quality of our work
  • Professional - we comply with the 'Treating Customers Fairly' criteria and will provide you and your policyholders with full schedules of works, estimated timeframes, and regular progress updates and reports
  • Responsive - our national presence in over 90 branches means we can reach all your customers at convenient times
  • Affordable - our scale and experience ensures we can create cost-effective solutions.

Contact us

Paul Mastin

Marketing Manager, Rainbow International (Part of the ISS UK group)

Tel: 01623 675111