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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Corporate responsibility
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Our 2016 carbon footprint came to 23,270 tCO2e in absolute terms and 18.3 tCO2e/£million when normalised by turnover. 

The vast majority of our carbon footprint derives from diesel use in our vehicle fleet and running machinery in our landscaping business. The other main element derives from gas and electricity use across our property estate where we are responsible for procuring energy. 

carbon emissions

In 2016 we were able to report Scope 3 emissions deriving from business travel for the first time. Partnering with our travel provider, we were able to track air and rail journeys booked for business purposes.

 

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ISS is proud to have been certified to the ISO50001 energy standard. Under this standard each ISS site has a designated team responsible for reporting energy data and completing energy checklists twice a year. This includes checking lighting and heating controls, timer settings and replacing older equipment. 

Sites are regularly audited to review their adherence with the ISO50001 standard and central environment team use the energy checklists to focus their support and commend those performing above expectation. 
ISS fleet management has a long-term target to improve the average emission standards of the company car fleet to 99gCO2e/km and double the fleet of electric vans. Through rigorous vehicle selection and deploying telematics, devices that feed back information on driver behaviour, across all of our landscaping and technical services fleet we are able to collect data on fuel usage and driver behaviour. This enables management teams to work with drivers to improve their performance in areas such as idling, harsh acceleration and breaking. In 2016, the emissions standards of the company car fleet reached 101.6g CO2e/km and we went from 7 to 9 electric vans.
We are pleased to report that 100% of our electricity at ISS sites where we procure energy is from renewable sources. We had set ourselves a target of transitioning all of our electricity contracts over to renewable sources by 2018 and achieved this early in 2017. 

We’re delighted to be supporting the UK’s eventual transition to a low-carbon economy and our current renewable suppliers are all able to confirm that our new electricity supply is backed by REGOs (Renewable Energy Guarantees of Origin), the certification that guarantees electricity has been produced from renewable sources.
 
This is now the second year that we have more complete and accurate carbon footprint data. The acquisition of our technical services business in 2015 significantly increased the scope of our carbon footprint, as we inherited a large office and an entire van fleet. However, the energy bureau service offering within this business has also allowed us to monitor and report actual rather than estimated energy usage in our property estate. We are now working with an external partner to finalise this work to re-baseline our carbon footprint to 2015. 
2017 plans reducing carbon emissions

An environmentally friendly office

Institution of Environmental Management and Assessment (IEMA)

We think Velocity is greener, what do you think?

Earth Hour

Lights off in ISS office

Supporting the global switch off to shine the light on the need for climate action.

ISS EcoCentre

Lightbuld

Driving energy and sustainability excellence in our client base.