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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Corporate responsibility
Recycling and reducing even more waste

We believe that the most significant waste impacts that we can control and reduce in our day-to-day operations relate to general waste in our property estate and food waste in our catering businesses. For both waste streams, our aim is to grow the proportion that we recycle each year and a longer term goal is to reduce altogether the actual volumes of each. 


ISS waste disposal chart


Office waste

No cups at velocity FINAL

In 2016 we generated 154.4 tonnes of waste. From this total, 98% was diverted from landfill and 65% was recycled.

To drive improvements in waste management under the ISO14001 accreditation our environmental champions receive training - Environmental Management with a Human Touch - making them aware of the waste hierarchy, recyclable waste and waste segregation.


Food waste 

 Food renewable energy

Research shows that food wastage costs the sector an estimated £2.5 billion per year or roughly £10,000 per outlet. We have a significant catering footprint in the UK and awareness among our clients and employees is compelling us to take action. For ISS, both the societal and commercial implications of food waste make it imperative for us to tackle this issue.

 

In May 2017, ISS proudly signed up to WRAP’s Courtauld 2025 Commitment to:
  • Reduce food and drink waste arising in the UK by 20% (initially past farm gate)
  • Reduce the GHG intensity of food and drink consumed in the UK by 20% (farm to fork)

    Through three projects: 
  • Relaunching our Wise Up on Waste App, linking it with management tools and processes
  • Focusing on consumer food waste at our client sites and launching awareness campaigns
  • Piloting new approaches to food surplus redistribution from client sites through digital platforms
     
  • Wrap logo

    Wise up on waste appOur principal tool for monitoring and reducing food waste in our clients’ kitchens is an app. Our staff measure food waste and enter it onto the app, giving them clear and regular reports on the food waste generated each week and its cost.

    Working on the principle that what is monitored gets managed, our staff have subsequently amended their food ordering, reassessed portion sizes and taken other steps to reduce food waste. In 2016, our teams in over 30 different client accounts were regularly using the Wise Up on Waste app and we estimate it led to a significant reduction of food waste across our catering businesses. 
     
    2017 plans recycling_V2

    Zero waste challenge

    Zero Waste Challenge
    Thousands of ISS colleagues took on the Zero Waste Challenge, how did we do?

    Peckover School’s Sustainable Wildlife Garden

    Peckover school

    ISS Landscape helped maintain the beautiful natural wildlife in Wisbech, England