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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Corporate responsibility
Recruiting from a broad talent pool

                 Why this matters

There are various disadvantaged groups in the UK who face major barriers in finding work. We want to ensure that we have a skilled workforce for the future that has been recruited from the broadest possible talent pool.
   
We will have in place employability programmes for each of our target disadvantaged groups by 2020.

                         Performance update

We have continued to work with our target groups for employability programmes: Young people not in education, employment or training; forces leavers; ex-offenders; and people with disabilities through Encourage activities that support them to be job ready or Employ programmes where we hire them at ISS.

encourage_employ
                              


JointForces@ISS

On Remembrance Day in 2017 we launched our new programme supporting individuals and their spouses transitioning from military service to civilian employment - JointForces@ISS. The programme is led by employees at ISS who have served in the forces and is being designed to offer insight days, work placements, career advice and one-to-one mentoring.

You can find out more here.

           

 

Working with the East London Business Alliance (ELBA)

We have formed partnerships with other organisations who support our aim to recruit from a broad talent pool. To recruit Revenue Protection Officers on our Docklands Light Railway (DLR) account we partnered with ELBA who connect businesses to the local community in East London. Through this partnership we created a bespoke recruitment day for young people not in education, employment or training.


Since 2010, we have seen 57 Graduate Trainee Managers go through our UK Graduate Programme. The programme is 18 months in duration and involves three six-monthly rotations through our support and operational functions, single and multi-service contracts and public and private sector.

In 2015, in support of feeding our Key Account Talent Pipeline, the Global Management Trainee programme was also introduced. This provides graduates with key operational and commercial exposure across three rotations to include a three month international exchange in support of global mobility. We currently have three trainees who have successfully completed the programme and two on programme, due to graduate January 2018.

We recruited 3,370 16-24 year olds into our business in 2016 and we are proud to support youth employment.

We are a founding member of BITC Employment and Skills Leadership Team and a member of the BITC Generation Talent Group. We have completed the latter’s assessment tool to ensure our recruitment methods are not unknowingly excluding young people. We have put in place a variety of programmes across the company including two centrally driven initiatives with The Prince’s Trust and LifeSkills.

The Government established the Armed Forces Covenant to treat serving personnel with fairness and respect and to develop programmes to support veterans with their transition to civilian employment. ISS proudly became a signatory to the Covenant in 2013. 

ISS have held the Gold Award under the Defence Employer Recognition Scheme since 2015. We won this award through our involvement in the ISS Pathway programme created with the Career Transition Partnership (CTP) and the Veteran Employment Transition Support (VETS) programme.

On both programmes, ISS employees from across the company provide veterans with advice about careers in facilities management, mentoring and support in applying for jobs. Where possible, we also seek to employ veterans through these programmes and to date we have recruited seven individuals into our business.
Currently our employment programmes for those with disabilities are on a similar scale and limited to teams working on particular customer accounts.

Project SEARCH has been running at Hairmyres hospital in Scotland for the past five years and our account team there play a key role in it. Every year, they support eight students with learning disabilities to gain structured work experience that enables them to move into meaningful employment.

The students are mentored as they undertake three 12 week work placements in a variety of departments in the hospital, such as portering, catering or laboratories. They are also supported by a job coach who teaches them employability skills such as CV writing and interview techniques. 

Upon completion, the students are helped with job applications and six students found employment in 2016.

The ISS Chef Academy at Leeds City College

ISS chefs

Equipping young NEETs with employability skills and catering qualifications.

Contact JointForces@ISS

contact JointForces
Our JointForces@ISS programme supports Armed Service Veterans in taking their next career step. If you are interested in finding out more, we'd love to hear from you.
Email the JointForces@ISS team