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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Corporate responsibility
Recruiting from a broad talent pool

                    Why this matters

There are various disadvantaged groups in the UK who face major barriers in finding work. Allied to this, the facilities management industry may face a potential skills shortage as a result of possible restrictions on the movement of workers when the UK leaves the EU. This represents a risk for us and may hinder our ability to deliver our services effectively to customers. Our objectives in this area are clear. We want to ensure that we have a skilled workforce for the future that has been recruited from the broadest possible talent pool.
      
We will have in place employability programmes for each of our target disadvantaged groups by 2020: young people not in education, employment or training, forces leavers, ex-offenders and people with disabilities.


                           Performance update

Project SEARCH

In 2011 the ISS team at Hairmyres Hospital began engaging with Project SEARCH, a programme that provides students with learning disabilities valuable work experience that enables them to move in to sustainable employment.

In 2018 Project SEARCH grew across the ISS Healthcare division and is now being established at four other hospitals we work with: West Middlesex Hospital, Moorfields Eye Hospital, Calderdale Royal Hospital and Homerton Hospital.

                            
                
                      
JointForces@ISS is a unique ISS programme that supports individuals transitioning from military service to civilian employment. The programme offers soft skills workshops, work placements, career advice and one-to-one mentoring/coaching for Service Leavers, Veterans and spouses.

Over the past year we have developed a clear six-stage pathway for Service Leavers by partnering with charities and other organisations. Our own employees are given a day-long induction in coaching techniques and now being individually partnered with Service Leavers for mentoring.

                         
           

We recruited 3,370 16-24 year olds into our business in 2016 and we are proud to support youth employment.

We are a founding member of BITC Employment and Skills Leadership Team and a member of the BITC Generation Talent Group. We have completed the latter’s assessment tool to ensure our recruitment methods are not unknowingly excluding young people. We have put in place a variety of programmes across the company including two centrally driven initiatives with The Prince’s Trust and LifeSkills.

The Government established the Armed Forces Covenant to treat serving personnel with fairness and respect and to develop programmes to support veterans with their transition to civilian employment. ISS proudly became a signatory to the Covenant in 2013. 

ISS have held the Gold Award under the Defence Employer Recognition Scheme since 2015. We won this award through our involvement in the ISS Pathway programme created with the Career Transition Partnership (CTP) and the Veteran Employment Transition Support (VETS) programme.

On both programmes, ISS employees from across the company provide veterans with advice about careers in facilities management, mentoring and support in applying for jobs. Where possible, we also seek to employ veterans through these programmes and to date we have recruited seven individuals into our business.
Currently our employment programmes for those with disabilities are on a similar scale and limited to teams working on particular customer accounts.

Project SEARCH has been running at Hairmyres hospital in Scotland for the past five years and our account team there play a key role in it. Every year, they support eight students with learning disabilities to gain structured work experience that enables them to move into meaningful employment.

The students are mentored as they undertake three 12 week work placements in a variety of departments in the hospital, such as portering, catering or laboratories. They are also supported by a job coach who teaches them employability skills such as CV writing and interview techniques. 

Upon completion, the students are helped with job applications and six students found employment in 2016.

The ISS Chef Academy at Leeds City College

ISS chefs

Equipping young NEETs with employability skills and catering qualifications.

Contact JointForces@ISS

contact JointForces
Our JointForces@ISS programme supports Armed Service Veterans in taking their next career step. If you are interested in finding out more, we'd love to hear from you.
Click here to register an interest in JointForces@ISS