Being one of the largest private employers in the world and directly impacting the lives of over 44,000 employees in the UK every day comes with great opportunities to inspire and empower each and every one to unleash their full potential and grow, on a professional as well as a personal level. 

Our people are the true source of our competitive advantage, and the proof point of our ability to deliver on our value proposition lies in every single interaction between one of our people and a customer. It is our fundamental belief that great service moments can be architected by the right combination of people with a common purpose and the right attitude.
 
We represent an important entry point into the world of work for a variety of disadvantaged groups in society and we seek to recruit from the broadest possible talent pool. Once part of our workforce, we are focused on creating a diverse and inclusive culture where anyone feels they can build a long and successful career with us, regardless of their background. A key element to this is developing and growing our people, whether through nurturing and promoting talent or widening the skills and capabilities of our front-line teams to take on more varied roles

Executive Sponsors:
Philip Leigh, COO - Public Sector and Andrew Chappell, COO - Key Accounts

We have three ambitions within people empowerment. Follow the links below for more information on each, case studies and our future plans.