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We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Career
ISS are proud to work with the Living Wage Foundation as a recognised Service Provider

Our Real Living Wage Commitment

Living, not surviving

As a responsible, ethical business, we recognise that our success depends upon on an engaged and productive workforce that is well looked after.

Intrinsic to this is a fair rate of pay which is why we are committed to supporting a Real Living Wage so that all our workers can afford a basic standard of living. It is a proactive stance that cements our position as an ethical employer and is aligned to the approach and values of many of our key customers including KPMG, PwC and Tube Lines. 

In January 2012, ISS FS Ltd adopted the Real Living Wage for all support staff employed on our estate (ISS company offices). This is currently set at an hourly rate of £8.45 across the UK and £9.75 in London. These rates are significantly more than the Government's National Living Wage of £7.50 an hour. 

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Furthermore, ISS have signed up to the Living Wage Service Providers Recognition Scheme. The Living Wage Service Providers Leadership Group, which sets the strategy for the scheme is currently chaired by ISS UK and Ireland CEO Matthew Brabin, further reiterating our stance as an employer committed to paying a fair wage.
 
All service providers working with the Living Wage Foundation will be awarded an alternative Living Wage Trademark that denotes an ambitious organisation fully behind the Living Wage and committed to improving the likelihood of realising this, by providing customers with this option in all dealings. 

As a minimum requirement the Foundation requires the service provider to apply the Living Wage to its core business, then to offer all services with a Living Wage rate (for example as an option in tender submissions) and finally to monitor the progress of client uptake for research. 

As a voluntary commitment, we realise that to fulfil this properly we must work closely with our landlords, customers and suppliers to promote this issue in areas beyond our direct control. And our collaborative approach is further evidenced by the coalition we have formed with other service providers Facilicom and Enhance - fellow signatories of the Living Wage Service Providers Recognition Scheme.

Richard Sykes, CEO ISS FS UK and Ireland hosts the first Living Wage Service Providers Leadership Group in January 2015

Richard Sykes,  former CEO ISS UK and Ireland, chairs the first Living Wage Leadership Group in January 2015

Our support of this initiative is evidence of our progressive approach that recognises the many social and economic benefits that a fair pay rate brings. Put simply, it represents a ‘win win win’ situation; better for the individual, better for business and more broadly society as a whole.
 

Find out more about our fair pay philosophy here:

We are committed to supporting a Living Wage so that all our workers can afford a basic standard of living.

At ISS, our people underpin everything we do and are pivotal to our customer-centric approach. Ensuring they are best equipped to perform in their role and deliver the people focused service excellence that we call the Power of the Human Touch is a key priority. 

Studies have found that employees paid more than the minimum wage have better mental well-being than those who earn less and who are more vulnerable to mental health problems associated with debt and social isolation. 

Furthermore, a Real Living Wage mitigates the difficult choices over basic necessities such as food and heating that people face as a result of low earnings which can also significantly impact on their physical health. We do not want to see any of our people making difficult sacrifices or having their quality of life impeded. It is vitally important to us as a business that people come to work feeling healthy and in the right frame of mind to deliver the exceptional service our customers expect.

 

We are committed to supporting a Living Wage so that all our workers can afford a basic standard of living.

 

All studies on this issue reach the same conclusion; a fair rate of pay results in greater staff productivity, increased motivation and in turn company loyalty. As such it is an investment that ultimately saves money by reducing the costs associated with a high turnover, absenteeism and training for new staff.

A Real Living Wage will enable us to attract high calibre people to the business and improve retention rates. This results in a quality service that is more reliable and consistent creating a greater competitive advantage for the business, all of which translates into multiple benefits for our customers.

We also believe that supporting the Real Living Wage represents a stamp of approval, for those who work with us or are thinking of doing so. They can be reassured that they are dealing with a responsible business that cares about its workforce and that the moral and ethical principles that underpin this, permeate the business more broadly.
 

We are committed to supporting a Living Wage so that all our workers can afford a basic standard of living.

A Real Living Wage further builds on our passion for responsible business and supporting the development and prospects of those struggling to get into employment. This has seen us introduce and support a number of initiatives, especially providing opportunities for young people and those from deprived areas.

By taking this action, we are helping people to become less reliant on the welfare system and have greater independence and self-respect and in turn make a more meaningful contribution to society.
 

We are committed to supporting a Living Wage so that all our workers can afford a basic standard of living.

We are in a challenging position as this type of change can not be achieved in isolation; we need to convince others of the merits, especially clients who will make their own decision as to whether or not to pay it. What we can do is present a strong case based on what is undoubtedly compelling evidence. This is a long term strategy and we are committed to the journey.

Richard Sykes, CEO ISS FS UK and Ireland hosts the first Living Wage Service Providers Leadership Group in January 2015

Richard Sykes, former CEO ISS UK and Ireland, chaired the first Living Wage Service Providers Leadership Group in January 2015

 

“As a responsible, ethical and progressive business, supporting the Living Wage makes sense on every level,” said  Richard Sykes. “Paying people properly and fostering a loyal and motivated team are the foundations of long term, sustainable success and as I steer our UK operations it feels good to be doing business the right way.”

Living Wage in action

ISS Living Wage Case Studies Click here