Please select your region  
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Our Services

Technical Engineering - providing technical experts 24/7 who understand your property portfolio

Technical Engineering

We have created an enhanced approach to technical engineering. This is based on our customer-focussed culture and the development of our people and innovations.

We deliver a quality service through our people who provide a diverse skillset with local familiarity and presence.

We aim to support, manage and introduce robust maintenance regimes for our customers so that they can focus on their core business operations safe in the knowledge that their assets are being managed in the most cost-effective and efficient way. 

Our people are technically qualified, experienced and strategic thinkers with a track record of success.  Using our extensive experience of delivering multi-disciplinary technical services we aim to self-deliver technical facilities services with a unique bias on sustainability. Through detailed data analysis on asset and property performance, we implement value-engineering solutions that manage and mitigate risk in reducing reactive call volumes and provide significant cost savings for our customers.

ISS Technical Services provide key benefits to our customers including:

•100% statutory compliance

•Maximised availability

•Real-time management information

•Adherence to agreed performance indicators

•Technical experts available 24/7 who understand your property portfolio

•Value for money

•A unique bias towards sustainability

We have genuine national coverage through our dedicated regionalised engineers and our Mobile Solutions workforce. All works are organised, managed and measured through our innovative ICT capabilities which bring together in a single integrated platform the management of planned and reactive maintenance, allocation of resources, and performance management of both in-house and subcontracted services.

We can provide nationwide 24/7 reactive or planned maintenance support in the following areas:

• Critical Environment management - see separate tab

• Fabric maintenance, including joinery, decoration, and handyman services - see separate tab

• Projects - see separate tab

• HVAC installations and maintenance services

• Boiler maintenance

• Electrical works including lighting and LV & HV electrical distribution

• BMS installations and maintenance services by our specialist in-house BMS Controls team

• Auto doors, locks and shutters

• Generators

• Drainage services

• Water treatment

• Lift management

• Roofing repairs

• Fire Safety systems

• Condition surveys

• Asset data gathering and auditing

We consistently deliver increased efficiencies and cost savings for our customers by drawing on and sharing our successes throughout the company. You can be assured that we represent the very latest in technical engineering best practice and innovation.

Keeping your critical systems working 

Every organisation relies on engineering systems to operate successfully, so it's vital you ensure they continue working for you. At ISS, our teams are experienced in managing and maintaining critical systems and environments, from trading floors to hospitals. So you can relax knowing your organisation will always operate effectively.

Failing to maintain critical technologies can result in downtime, risks to people and threats to business continuity. Our experts and dedicated engineers will create the processes, structures and collaborative teams you need to safeguard your business.

Assessing your critical systems
Before delivering your bespoke package of solutions, we will review your systems using a structured process. This process not only ensures we fully understand your critical engineering systems. It also enables us to catalogue the impact and likelihood of system failure, and identify how we can mitigate the risks.

Protecting your systems for the future
We don't just deliver the critical engineering solutions you need today. We also protect your critical systems for tomorrow. Even before your solutions are in place, we will consider lifecycle management, upgrades, replacements, and projects that ensure your systems remain effective.

Engineering solutions for every environment
Our solutions cover every sector that relies on critical systems, including:

  • Data centres
  • Communication infrastructure
  • Financial services
  • Trading floors
  • Healthcare provision
  • Utility providers
  • Broadcast media.

Raising the standard of your buildings
Building fabric plays a major role in the performance of every organisation. From improving energy efficiency and making a good impression, to providing a productive and safe environment, building fabric solutions are at the heart of successful buildings. ISS has the experienced teams you need to ensure your buildings are the best they can possibly be.

At ISS, we have the resources required to provide you with essential business fabric solutions, including decorators improving your workspaces, handy-people fixing your assets, and experts refurbishing and building new space layouts.

Planning your fabric project When considering a building fabric project for your organisation, we will consult closely with your business, including relevant technical experts. This ensures our solution integrates seamlessly with your requirements. It also makes sure our project works do not affect your people and premises. Additionally, we will work with your teams to ensure our solutions meet your expectations.

Collaborating to deliver exceptional results
Our fabric maintenance technicians work as part of our integrated facilities management team. Working together gives us access to the latest planning and scheduling tools, reporting systems and standardised processes. So you can always feel sure we will perform a fixture or repair quickly and effectively.

Making every project a success
Whatever your projects, you want them to proceed smoothly. So it's important to have a team on your side that's experienced in supporting even the most complex projects. ISS can provide an in-house project management solution that delivers lasting benefits, reduces your costs and ensures your organisation continues operating efficiently.

At ISS, we know that building project teams; writing design briefs; engaging Construction Design and Management coordinators; and overseeing the entire process can be costly and time-consuming. By making ISS part of your team, you will experience expert support that streamlines your operations and gives you more time to focus on other areas. Our solutions embrace everything from design, health and safety management, and moves and changes, to total building refurbishments and plant-replacement schemes.

Delivering seamless in-house projects
Our seamless in-house project delivery model will take your plans from concept to completion, including feasibility and budgeting. Working closely with your facilities and property teams, we will plan and execute major onsite projects that meet your exact business needs without affecting your operations. We will also successfully handover the process to your teams, which involves supervising ongoing maintenance, providing training and managing warranties.

Working with you and for you
ISS will become part of your team, working clearly and openly alongside you at every step. Our leading position in the project management marketplace also means we can reduce your costs by engaging competitively priced services from approved suppliers.

Mobile Solutions

Mobile Solutions

Technical Engineering

Technical Engineering

Energy Management

Energy Management

Compliance Services

SHEQ