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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Our Services

Energy-led engineering

Energy Led Engineering

Energy-led engineering forms the foundations of our philosophy by ensuring occupant thermal comfort whilst delivering energy efficiency and maximising the useful life of assets

Our approach offers a balance between ensuring occupant thermal comfort, delivery of energy efficiency and maximising the useful life of assets. Combining the technical, technological and cultural aspects of our service onto one platform supports a more holistic approach to building management, and as such, facilitates a more intelligent approach to asset life cycle and M&E maintenance.

This is delivered through a unique integration platform which closes the loop between energy management, building controls and engineering service provision. It enables the live streaming of energy data so that we can identify energy wastage at asset level and resolve unpredicted usage. Alerts and job details are sent out via SMS and email, and fixes can be carried out remotely.

Energy Controls Centre

Our Energy Controls Centre supports our next generation services for all our customers and all of our operating regions. It provides a single energy monitoring and analytics facility which ensures quality and consistency of service.

We deliver savings and provide accountability on consumption. Our Controls division has proven and demonstrable capabilities as a provider of technical services to major projects throughout the UK and can maintain and manage any FM business system. Currently, we maintain UK-wide portfolios for blue chip customers such as Aviva and NAGE Group.

Energy Led Engineers

Demand side optimisation is all about reducing energy consumption whilst maintaining the integrity of the facility. ISS approaches this by training some of our engineers, through our Energy Institute accredited training programme, to become Energy Led Engineers. The Energy Led Engineer training focuses the local contract team on thinking about why plant and equipment is doing something rather than what it is doing. This presents the opportunity to either turn equipment off, if it is operating unnecessarily, or to propose methods or changes that will reduce the energy being consumed. They are also trained to identify and recommend the replacement of energy inefficient lighting and plant.

Normally when ISS take on a new FM Contract there are significant Carbon savings to be made with minimum investment in capital plant upgrades or replacement. Our Energy Led Engineers are trained to work in this area and highlight no/low cost options such as:

  • Adjusting controls to match occupancy times and loads, etc.
  • Utilise free cooling
  • Looking at work patterns so as to concentrate out-of-hours staff in a few areas and run only the plant which serves these areas
  • Ensure control systems switch off all non-essential equipment, especially at night
  • Set behavioural patterns so that employees close all doors and windows when heating/cooling is in use
  • Discouraging the use of supplementary electrical heating
  • Encourage a switch off campaign
  • Install simple lighting initiatives, looking at areas rather than whole buildings

Dynamic Energy Management

Dynamic Energy Management is designed to utilise our Energy Bureau in conjunction with our Energy Led Engineers. The Bureau will automatically monitor the energy consumption of our client’s buildings on a real time basis and where energy or water consumption increases beyond set tolerances, it will register a reactive call with the helpdesk for the ISS Energy Control Centre Engineer to investigate using remote diagnostics and liaison with the site/ Energy Led Engineer. Upon rectification of this over-consumption, the call will be closed and a report issued detailing the savings achieved. Where the anomaly cannot be rectified remotely, an engineer with the right skill set is deployed to the site. By implementing Dynamic Energy Management customers will be able to control their energy use, respond quickly to over usage and set targets for continuous reduction.

Benefits

By delivering the highest level of efficiency, our energy-led engineering solutions provide the following benefits which ultimately save time and energy:

  • Intelligent real-time monitoring and targeting at asset level, to identify and rectify energy wastage without delay
  • Reduced site visits through remote diagnostics and first time fixes
  • Proactive energy management with accountability on consumption reduction
  • Maximised asset performance
  • Life-cycle investment analysis

Mobile Solutions

Mobile Solutions

Technical Engineering

Technical Engineering

Energy Management

Energy Management

Compliance Services

SHEQ