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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Our Services

Boehringer Ingelheim

Boehringer Ingelheim chose to partner with ISS Technical Services in 2011 and our relationship has continued to develop across their portfolio of sites

Our static technical resources have the additional support of a local team of engineers who are also fully familiar and inducted with the site. This ensures a quick response for support – both in an out of hours promoting shared knowledge and expertise.  This provides reassurance for our client with engineers on site that are familiar and recognisable.

What are the customer’s drivers?

Our success with Boehringer is attributable to our competitive cost and our ability to deliver excellent service levels in technical engineering.

What challenges has our solution overcome and how did we do it?

On New Year’s Day 2014, the heating system in the buildings central plant in Bracknell experienced a complete outage due to a pipework collapsing, shutting down the whole system. ISS Technical Services were called in out of hours to rectify the issue as access was required on site.

“ISS Technical Services acted quickly and efficiently connecting temporary boilers to the building allowing immediate access to site and restoring business as usual to our premises” Tom Ryan, Head of General Services

Did we do anything innovative, unusual or different?

  • Benefits of us using multiple resources to support the contract
  • Self-delivery of a greater percentage of services

Achievements

  • Reactive calls reduced dramatically – reported monthly to client
  • Added value by self-delivery – now circa 85%
  • BMS upgrade – self delivered through our energy and controls team – improved efficiencies and environmental conditions  

Mobile Solutions

Mobile Solutions

Technical Engineering

Technical Engineering

Energy Management

Energy Management

Compliance Services

SHEQ