The people behind your protection
At ISS, our desire and ability to recruit, train and develop the best people drives the success of our services. Our approach is underpinned by a corporate belief that 'Our people are our biggest asset'. This applies equally to our commitment to the health, safety and welfare of our employees.
Screening and licensing
In line with the stringent requirements of BS7858:2006 (Code of Practice for Security Screening of Individuals Employed in a Security Environment), our dedicated recruitment and vetting team conduct 5-year screening and SIA licence checks for all employees. Only when this is complete can an employee start work on site. Detailed vetting and personnel files are maintained for all staff, which are available for inspection by the NSI - as part of our ISO 9001 accreditation - and the SIA.
Continuity of service
We know you depend on reliable security services. That's why we will ensure a full complement of trained and licensed guards is always present at your site. You can also rest we will cover planned absences by planning rosters for all sites one month in advance. Our effective relief staffing means issues such as sickness will not affect service delivery. Succession planning is another key part of our proactive approach to ensuring continuous service.
We are fully committed to equal opportunities and diversity principles. These ensure no applicant or employee is discriminated against on the grounds of race, gender, sexuality, ethnic origin, marital status, age, religon, disability or unrelated criminal convictions.
Employee reward and recognition
We have implemented a number of initiatives to create a positive working environment. Each contributes to our exceptionally low levels of staff turnover, including:
- Strong team ethos
- Clearly focused induction, training and ongoing development
- Personal and team objectives
- Clear performance targets and objectives that are challenging but achievable
- Regular appraisals to review performance
- Appropriate reward system in line with market trends
- Visible career paths and progression opportunities
- Defined lines of communication and feedback.