Client: Wakefield and District Housing
Contract Period: 2010 to date
ISS has been working with Wakefield and District Housing since 2010. A large amount of preparatory research was undertaken by ISS pre-tender to determine local issues that would need attention, allowing a positive impact to be made and helping them to secure the contract.
Works Carried Out
The contract is for the provision of grounds maintenance services to the open spaces around 5,200 tenant properties, including front communal gardens and rear spaces in the Hemsworth, South Elmsall and South Kirkby areas.
Services are delivered by three dedicated teams and include grass cutting to 600,000 square metres, shrub and hedge maintenance, spraying of hard surfaces, weed control, litter picking, leaf clearance and minor arboriculture works.
Added works to the original contract include the Carlton Housing Estate, two Wakefield District Housing Offices and three roundabouts.
Engaging with the local community has been one of the key successes of this contract. The service provided to the client is focused on the needs and aspirations of the residents themselves with ISS spending time connecting with the local communities. This includes ‘walking the patch’ with both the residents and Wakefield and District Housing representatives and attending neighbourhood meetings.
- A capital outlay was made to the contract with the purchase of new machinery, which included a Scag rotary mower, a Toro ride-on mower and hedge cutters. This is part of ISS’s multi-million pound programme of investment in top of the range machinery, which underpins their commitment to providing clients with a reliable and effective service. ISS has a national network of workshops staffed by qualified mechanics to ensure equipment is well maintained and always in working order.
- Extra works to the contract have comprised the laying of new block paving, the replanting and mulching of new shrub beds and the re-seeding of grassed areas.
- In conjunction with Rotherham and Sheffield Job Centres, ISS has retained three unemployed local people who have undergone grounds maintenance training to NVQ Level II. The trainees will additionally be subject to ISS’s in-house Lantra-Approved Practical Skills Award scheme which will give them a genuine externally assessed award. ISS is the first and only company to deliver this type of training in-house.
- ISS strive to be as environmentally friendly as possible, any tree cutting or hedge trimming remains are put through a wood chipper and used as ground covering on the shrub beds throughout the District.