Enhancing visitor experiences for a global financial firm
A preeminent full-service global securities and investment banking group wanted to create a five-star visitor experience within its London office. To meet its rapidly changing needs in London and across the world, the group also sought a flexible solution.
Working in partnership with the client, we implemented an exceptional front of house solution at the group's London office, while supporting offices over eight time zones. Our front of house solution includes reception, meeting room management, audio-visual support, hospitality and switchboard.
Since beginning the contract, we have enhanced our services to include mailroom and facilities management solutions.
Our solutions have:
- delivered outstanding front of house services throughout the group's locations
- met the group's changing requirements and kept pace with its rapid expansion into new countries
- created, mobilised and managed front of house facility at international offices, including setting up services at an international location with less than one month's notice.