Corporate
Property
Corporate Property Services are about an on-going match
between business need and resources
ISS Coflex Approach
- Availability of multi-disciplined team of professionals
- Developing a clear understanding of business need
- Encompasses real estate and the workplace
- Service offered in the UK and overseas
- Use of management information systems
- Objective - no brokerage links
- Management of acquisition and sale processes
- Acting as part of the intelligent client function
- Capable of implementing solutions
Client Benefits
- Independent and objective advice
- Single point contact to multi-disciplined team
- Business rather than property led approach leads to better decision making
Practical solutions
- Availability of on-going management support
Tenant Management
Tenant Management is about treating the landlord as a client and the tenant
as a customer, whilst recognising the nature of the contractual relationship
between them
ISS Coflex Approach
- All aspects of tenant management are part of Coflex's
core business
- FM skills coupled with specialist property knowledge
- Defined services and obligations
- Application of significant buying power and expertise
- Clear identification allocation and recovery of costs
- Priority given to H&S and Environmental issues
- Regular and effective communication with all parties
- Open book accounting
- Training and career development for building
management staff
- Tenants have access to additional services if
required
- All services must represent good value for money
Client Benefits
- Landlords can offer tenants a wider range of services
- Flexibility of building management staff resources
- Buying power leads to better value bought in services
- Focus on value for money rather than cost
- Well managed buildings
- All costs defined and allocated
- Good communications between building management and tenants